Arbour Health System Hospitals are licensed by the Massachusetts Department of Mental Health. Arbour Hospital and Arbour-HRI Hospital are also licensed by the Massachusetts Department of Public Health Bureau of Substance Abuse Services. Arbour Counseling Services sites are licensed by the Massachusetts Department of Public Health and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Arbour Health System Hospitals are accredited by The Joint Commission and is committed to providing high quality and safe care to our patients. If you have concerns about your care, we would like to hear from you. You may contact our facilities directly by calling the numbers below. If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, Telephone: 800-994-6610, Fax: 630-792-5636.

Arbour Hospital, Quality Improvement: 617-390-1405
Arbour-HRI Hospital, Quality Improvement: 617-731-3200 x 419
Arbour-Fuller Hospital, Quality Improvement: 508-838-2255
Pembroke Hospital, Quality Improvement: 781-829-7196
Westwood Lodge/Lowell Treatment Center, Quality Improvement: 781-762-7764 x 136